What some of our clients say


“In our co-creation of Farncombe and it’s three ground breaking hotels Chris once said “You build it and I’ll fill it.” This proved to be the case. His opening question to most projects is “Why would I visit?” which although disruptive leads directly to the right conversations and the best possible outcomes. Chris is also rare in that he is an intense creative but one who balances that with a grounded and thorough commercial knowledge of the business

Andrew Grahame (Chief Executive Officer)


“Hotel Makers helped us to re-energise our brand, develop a new commercial and digital platform and worked directly with the team to improve our performance marketing.

They increased revenues significantly in all areas of the business and we were delighted with the results and would highly recommend using their services and experience”

Jorge De Jesus (General Manager)

THE MITRE HAMPTON COURT (Signet Hotel Collection)

“Hotel Makers played a pivotal role in the creation of The Signet Collection’s first site: The Mitre Hotel at Hampton Court. He took the time to thoroughly understand our vision, made countless terrific introductions (from his phenomenal ‘little black book’) and developed excellent working relationships with all involved.

Chris’s knowledge of hotels, passion for the project to deliver on time and budget with ruthless efficiency is second to none!”

Hector Ross (Director)


“We’ve worked with Chris (Hotel Makers) for several years now on varying strategic brand and marketing projects and find his advice and support invaluable –with his knowledge of the industry, his passion for everything hospitality packaged with the fact he’s such a great communicator it makes him a great mentor.

His clear and strategic thinking challenges and motivates those around him – we always leave our meetings with him buzzing with ideas and more “could do” options.”

Sally Barker (Sales & Marketing Director)


“We worked with Hotel Makers on a number of strategic projects. We valued their strategic thinking, open and collaborative approach and the discipline they bought to our market research. They bought a wealth of experience and were very open about sharing their knowledge with our inhouse team.”

Inca Waddell (Marketing Director)